Went to whirlpool forums which is an Aussie tech forum, and I got no resolution there.

Known Issues Our Outlook Mac 2016 Installed

So as a last resort I thought I would ask the Apple community One of my clients currently has Office for Mac 2016 installed, which was downloaded through Office 365 with his Enterprise E3 license.

Known Issues Our Outlook Password As Shown

He is having an issue now where he is constantly prompted to enter his username and password as shown in the below screenshot I have reset his password through 365 admin portal, and entered that in the outlook account settings.

I have since uninstalled office and done a reinstall on the clients Mac, also removed two keys from keychain: MicrosoftOffice152DataADAL.

Not too sure what else to do here and any help would be greatly appreciated.

Our Office 365 setup is synchronizing with our local Active Directory.

Quit all office apps (wordexcelpowerpointonenoteoutlook).

Open keychain access and delete all adal office entries 3.

Side Note: we had already deleted the non-function accounts from Outlook and had to re-add them.

I opened keychain access and deleted all adal office entries as suggested above, and it fixed my problem.

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Known Issues Our Outlook For Mac